Política de Privacidade

1. O Escopo

1.1 This policy explains the types of Personal Data the Company collects from individuals and how it processes, shares with third parties, and protects that data.

1.2 This Policy concerns information relating to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly, or indirectly through additional information we hold or have access to.

1.3 The Policy defines "processing" as any operation that involves the use or collection of Personal Data, including the management, structuring, and storage of Personal Data.

1.4 Our services are intended for the general public and are not designed for use by anyone under 18. We do not knowingly seek or collect information from anyone under 18, nor do we knowingly allow such individuals to use our services. If we become aware of any information we hold about a child, we will delete it as promptly as possible.

2. Quais Dados Pessoais Temos sobre Você

2.1 We collect Personal Data when you access the service and channels or visit our site. In certain cases, we may request your Personal Data.

2.2 In other cases, we collect your Personal Data by analyzing how you use our Services or our support channels, or when we receive your information from our third-party partners.

3. Não Exigimos a Divulgação de Informações Pessoais

3.1 You are not required to provide us with any Personal Data. In certain circumstances, however, choosing not to provide Personal Data may prevent us from delivering our Services or granting you access to the website.

4. Quais Dados Pessoais Coletamos

4.2 The information collected is not private data and cannot be used to identify you.

4.3 Personal Data we receive from you: any personal data you choose to provide when connecting to a third-party online trading platform through Us.

4.4 Personal information you provide directly to third-party platforms to facilitate trading: this includes your full name, address, phone number, and email address.

5. Legal Basis and Reasons for Processing Personal Data

5.1 The company processes your Personal Data for the purposes described in this section and in accordance with the applicable legal basis.

5.3 Contact us by email for more details on the processing required to protect legitimate interests.

5.4 The reasons and legal grounds we may rely on to process the information you provide are set out below:

6. Transferência de Dados Pessoais a Terceiros

6.1 The Company may also share Personal Data with third-party providers that deliver services to us, such as IP address hosting and storage providers, as well as user experience analysis.

6.2 You may also request that we provide specific Personal Data about you to third-party trading platforms. In such cases, we will share with those third-party trading platforms the Personal Data you provide to us. Their use of your Personal Data is governed by their respective privacy policies. Your Personal Data may be shared with multiple trading platforms.

6.3 A Empresa poderá compartilhar Dados Pessoais com entidades relacionadas ou parceiros comerciais. Esse compartilhamento permite que a Empresa aprimore os produtos e serviços oferecidos a seus clientes.

6.4 To protect the rights or assets of third parties, the Company is authorized to disclose Personal Data to regulatory, local, or other official authorities.

6.5 We may also share Personal Data about you with potential investors or buyers, or with creditors of the Company or any other company within the group, in connection with such a transaction (including the transfer or sale of assets belonging to the Company or any other company within the group), or as part of any merger, restructuring, consolidation, or insolvency of the Company or any other business within the group.

7. Cookies e Serviços de Terceiros

7.1 We may use third-party services, such as those that display ads on our site or data analytics providers. These companies may also use cookies or similar technologies.

7.2 Cookies are small text files stored on your device whenever you visit or access the site. They collect information about your preferences and browsing habits to improve the user experience, save your preferences, and personalize the products and services that interest you. Cookies are also used for statistical and analytical purposes.

7.3 Some of the cookies we use are session cookies. These are downloaded temporarily to your device and last only for a short time, until you close your browser. Other cookies are persistent. Persistent cookies remain on your device for a period after you close your browser. They help the Site recognize you as a returning user and allow users to return to the site.

7.5 Be aware, however, that some or all of the Site's functions and features may not work as expected if this occurs.

Online Tracking Notice: this service does not currently support "do not track" signals.

8. Retenção de Dados Pessoais

8.1 The Company will retain your Personal Data for as long as necessary to fulfill the purposes of processing described in this Policy, or for longer periods where permitted by applicable laws, regulations, policies, and orders.

8.2 We will share your information with third-party trading platforms for a period of 12 months. If you agree to this, we will continue sharing your data for an additional 12 months.

8.3 We regularly review the Personal Data we hold to ensure it is no longer kept once it is no longer needed.

9. Transferências Internacionais

9.1 Your personal data may be transferred to other countries, including to a third country or an international organization. The Company takes all necessary measures to protect the personal data you provide and to ensure that data users are able to exercise their rights and access effective legal remedies.

9.3 The Company can provide information about the security measures it applies to protect your Personal Data transferred to third countries or international organizations. Contact us at: support@forte-noveranca.com

10. Segurança dos Dados Pessoais

10.1 We implement appropriate technical and organizational measures to protect Personal Data, including safeguards against the accidental or unlawful destruction, loss, or alteration of Personal Data.

10.2 We cannot guarantee that the security of your Personal Data will be maintained without errors. We also cannot be held liable for any intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data. This includes, but is not limited to, any Personal Data disclosed due to transmission errors, unauthorized access by third parties, or any other cause beyond our control.

10.3 To comply with legal obligations or other requirements beyond our control, we may be required to disclose your Personal Data to third parties, such as public authorities. In such cases, we cannot control the level of security those third parties apply to your Personal Data.

10.4 Personal Data cannot be transmitted over the internet with complete security. The Company cannot guarantee the security of any Personal Data you transmit to Us over the internet.

11. Hyperlinks para Sites de Terceiros

11.1 The website may contain links to third-party websites and applications. These websites and applications are not under the Company's supervision. We are not responsible for the collection or processing of Personal Data by such websites or applications. This Policy does not apply to actions carried out through them.

11.2 Before accessing any third-party site or application, we recommend that you review its privacy policy before deciding whether to use it. We also advise caution before providing any Personal Data to them.

12. Alterações nesta Política

12.1 We may update this Policy at any time. If we do, we will notify you by publishing the updated Policy on our website.

12.2 Quando fizermos alterações significativas nesta Política, procuraremos notificá-lo pelos meios que considerarmos adequados e publicaremos um aviso em nosso site.

12.3 Unless expressly stated otherwise, any changes take effect once the revised Policy is published.

13. Seus Direitos

13.1 You have the right to request that we verify the accuracy of the Personal Data we have collected about you, to correct any errors, and to delete any Personal Data we no longer need. You may also restrict the scope of how we process your personal information.

13.2 If you are a resident of the EEA, please refer to this page. These rights apply to the Personal Data you provide. To exercise any of these rights, email the address below.

13.3 Right of access The Company can verify the accuracy of the Personal Data being processed about you. Where the data is accurate, you may access your Personal Data. The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. The data will be made available electronically if you so request. The right to access Personal Data must not conflict with the rights and freedoms of third parties. If the request adversely affects the rights and freedoms of another person or your own rights, the Company may refuse the request or limit its ability to fulfill it.

13.4 Right to rectification The Company has the right to rectify inaccurate Personal Data. You have the right to require that any incomplete Personal Data concerning you be rectified, taking into account the purpose of the processing.

13.5 Right to Erasure The following grounds apply: (a) the Personal Data are no longer necessary for the purpose for which they were collected or processed; (b) you withdraw consent and there is no other legal basis for the processing; (c) you object, at any time and on grounds relating to your particular situation, to the processing of Personal Data concerning you that is based on legitimate interests pursued by Us or by a third party; (e) the Personal Data are processed unlawfully; or (f) the Personal Data must be erased to comply with a legal obligation of the company. This right does not apply where processing is necessary (a) to comply with a legal obligation governed by European Union law or the law of a Member State; or (b) to establish, exercise, or defend legal claims.

13.6 Restrictions on processing If you have concerns about the accuracy of your Personal Data, you may ask the Company to restrict the processing of your Personal Data. Where you request such a restriction, the data may be retained only with your consent, for the establishment, exercise, or defence of legal claims, for the protection of another person's rights, or where there is a substantial public interest within the European Union or a Member State.

13.7 Right to data portability If processing is automated and based on consent or a contract to which you are a party, you have the legal right to review the Personal Data you have provided to the Company. You have the right to request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Exercising your right to data portability does not affect the rights you hold under the right to erasure. The right to data portability does not interfere with the rights or freedoms of third parties.

13.8 Right to object You may object at any time to any use of Personal Data relating to you that is based on legitimate interests pursued by the Company or by third parties. This includes profiling based solely on those legitimate interests. Where we can establish compelling legitimate grounds for processing Personal Data, we may continue to do so unless you demonstrate that your rights, freedoms, or interests override those grounds, or that the processing is necessary for the exercise, establishment, or defense of legal claims. In relation to direct marketing You have the right, at any time, to object to the processing of Personal Data relating to you.

13.9 Right to withdraw consent You may withdraw your consent to the processing of Personal Data concerning you at any time. This does not affect the lawfulness of any processing carried out based on your consent before its withdrawal. You have the right to lodge a complaint with the authority that supervises you. You may bring an appeal before a supervisory authority established by a member state to protect individuals' fundamental rights regarding the processing of Personal Data within the European Union. European Union and Member State laws may limit your rights regarding the Personal Data concerning you, as detailed in this section 13.

13.10 We will provide the information you request under your rights in section 13 of this agreement within one month of receiving your request. This period may be extended by up to two months if necessary, depending on the nature and volume of requests. Within one month of receiving your request, we will notify you of any extension and the reasons for it.

13.11 Provided it does not conflict with section 13 of the law, any information you request under your rights set out in section 13 will be provided free of charge. If a request is unfounded or excessive, in particular where it is repetitive, we may charge a reasonable fee to cover the administrative costs of providing the information or taking the requested action. We may also decline to act.

13.12 If we have doubts about the identity of the person who submitted your request, we may ask that person to provide reasonable means of verifying their identity.